At United Way, we are committed to maintaining a welcoming environment for every team member, and we believe each person has something valuable to contribute. Through the development of employee resource groups and a culture focused on the values of integrity, respect, collaboration, diversity and inclusion, and fun, we have built a dynamic workplace where employees can grow personally and professionally while bringing their best selves and ideas to the work we do.



Employee Resource Groups (ERG) bring together United Way employees who are associated with a common identity, diversity or set of interests. Employees engage in initiatives and activities through ERGs to build relationships and help drive positive business results for the organization.

Racial Equity Committee: A diverse group of employees who engage in critical dialogue around race and politics that disproportionately impact black and brown communities and work to support the organization’s mission to be anti-racist.
Engagement Committee: A cross-functional group of employees who help influence cross-functional communications as well as create engaging activities throughout the year.


Integrity: We interact honestly, ethically and respectfully, regardless of position or department.
Respect: We empower employees to own and drive their function in pursuit of community impact.
Collaboration: We work together to create solutions and identify outcomes that benefit the long-term health and vitality of United Way and the community.
Diversity & Inclusion: We support a diverse and inclusive workplace to create a synergetic foundation of innovation, growth and sustained success for our organization.
Fun: We create an atmosphere of celebration and connectedness through quarterly staff rallies, visits to communities we serve and all-staff get-togethers.

Benefits of Working at United Way

Health and Wellness

Competitive medical, dental and vision insurance, as well as monthly wellness rebates, are offered to all full-time and eligible part-time employees.

Work / Life Balance/ Flexibility

Generous paid time, company holidays, remote and flexible scheduling options allow you to maintain and enjoy life outside of work.

Personal / Family Assistance

Disability coverage, family medical leave, paid parental leave, paid family leave and a comprehensive employee assistance program are just a few of the personal benefits offered to United Way employees.

Financial Well-Being / Security

Life insurance, critical illness, accident insurance, LifeLock coverage, transit reimbursements, 401k contributions, and health savings and flexible spending accounts help you to plan a strong financial future for you and your family.

Open Positions

Bilingual Resource Navigator, 2-1-1



The 2-1-1 Resource Navigator is the heart of 2-1-1, trained and certified to interact with person(s) in need, provide the best referrals available, and follow-up to make sure assistance has been received. The Resource Navigator handles customer inquiries by phone, text, chat, or email from individuals seeking assistance with human services information or resources, while maintaining the confidentiality of the caller.

Desktop & Network Support Administrator



Under the direction of the Chief Information & Technology Officer, the Desktop/Network Support Administrator will maintain and support the technology infrastructure and networks of United Way of Metro Chicago, including 211 Metro Chicago, and will also provide technology support and assistance for all end users.

Giving Society Officer



The (Giving) Tocqueville Society Officer’s primary function will be to solicit, steward and engage $10,000+ donors to United Way of Metro Chicago through personal engagement and programmatic elements, in partnership with multiple organizational teams.

Manager, Community Engagement



Manager, Community Engagement is accountable for managing United Way’s Neighborhood Network strategy in 4-5 selected communities throughout the Chicago region.  Manager, Community Engagement position is a community facing role and will collaborate closely with the Community Impact, Partner Engagement, Resource Development, and Marketing & Communication teams. This role will also collaborate with Community Impact colleagues and other organizations across the region to direct additional resources into Neighborhood Networks through capacity building, including grant resources, pro-bono assistance, corporate and community volunteers, government resources and advocacy efforts.

Give Money.

Invest in people. Invest in your neighborhood. Invest in a stronger Chicago.


Give Time.

Share your time. Share your talents. Share your love for community.

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