WORKING AT UNITED WAY

At United Way, we are committed to maintaining a welcoming environment for every team member, and we believe each person has something valuable to contribute. Through the development of employee resource groups and a culture focused on the values of integrity, respect, collaboration, diversity and inclusion, and fun, we have built a dynamic workplace where employees can grow personally and professionally while bringing their best selves and ideas to the work we do.

THE UNITED WAY CULTURE

EMPLOYEE RESOURCE GROUPS

Employee Resource Groups (ERG) bring together United Way employees who are associated with a common identity, diversity or set of interests. Employees engage in initiatives and activities through ERGs to build relationships and help drive positive business results for the organization.

Racial Equity Committee: A diverse group of employees who engage in critical dialogue around race and politics that disproportionately impact black and brown communities and work to support the organization’s mission to be anti-racist.
Engagement Committee: A cross-functional group of employees who help influence cross-functional communications as well as create engaging activities throughout the year.

ORGANIZATIONAL VALUES

Integrity: We interact honestly, ethically and respectfully, regardless of position or department.
Respect: We empower employees to own and drive their function in pursuit of community impact.
Collaboration: We work together to create solutions and identify outcomes that benefit the long-term health and vitality of United Way and the community.
Diversity & Inclusion: We support a diverse and inclusive workplace to create a synergetic foundation of innovation, growth and sustained success for our organization.
Fun: We create an atmosphere of celebration and connectedness through quarterly staff rallies, visits to communities we serve and all-staff get-togethers.

Benefits of Working at United Way

Health and Wellness

Competitive medical, dental and vision insurance, as well as monthly wellness rebates, are offered to all full-time and eligible part-time employees.

Work / Life Balance/ Flexibility

Generous paid time, company holidays, remote and flexible scheduling options allow you to maintain and enjoy life outside of work.

Personal / Family Assistance

Disability coverage, family medical leave, paid parental leave, paid family leave and a comprehensive employee assistance program are just a few of the personal benefits offered to United Way employees.

Financial Well-Being / Security

Life insurance, critical illness, accident insurance, LifeLock coverage, transit reimbursements, 401k contributions, and health savings and flexible spending accounts help you to plan a strong financial future for you and your family.

Open Positions

Director, Data & Technology, 2-1-1

Posted:07/22/22

Overview

Similar to 9-1-1, 2-1-1 is a nationally recognized, easy-to-remember phone number that quickly and effectively connects people in need with information and referral services. 2-1-1 currently provides this connection via phone, text, live chat, and website. 2-1-1 Metro Chicago is seeking a thoughtful, innovative individual to lead efforts to have our 2-1-1 regions become and maintain a cutting-edge 2-1-1 from a data and technology perspective. He/she/they will direct and guide a team in ensuring that 2-1-1 Metro Chicago is maximizing the potential of technology and information systems to serve the community while providing a positive user experience for the public, 2-1-1 staff, non-profit agencies, and other end users of the 2-1-1 website and database.

Director, Navigation Center, 2-1-1

Posted:07/22/22

Overview

Similar to 9-1-1, 2-1-1 is a nationally recognized, easy-to-remember phone number that quickly and effectively connects people in need with resources. In the case of 2-1-1, the connections are to human services and community resources tailored to meet caller needs. The 2-1-1 service is widely available across the country and will soon be available in the City of Chicago and Cook County. The Director, Navigation Center will be responsible for the 24/7 quality experience of 2-1-1 including calls, texts, and chats and will be responsible for the client interaction, referrals provided, and follow-up process. He/she/they will be responsible for contacts 24x7x365 for more than 95% of all contacts for the City of Chicago and Cook County. He/she/they will be responsible for the daily supervision of the resource navigators at the contact center. The Director will maintain strong professional relationships with health and human service agencies and proactively advocate for clients with critical needs. The Director will participate in attaining and maintaining accreditation from the Alliance of Information and Referral Systems (AIRS).

Executive Director, 2-1-1

Posted:07/22/22

Overview

Similar to 9-1-1, 2-1-1 is a nationally recognized, easy-to-remember phone number that quickly and effectively connects people in need with resources. In the case of 2-1-1, the connections are to human services and community resources tailored to meet caller needs. The 2-1-1 service is widely available across the country and will soon be available in the City of Chicago and Cook County. 2-1-1 Metro Chicago is seeking a thoughtful, innovative individual to lead and guide a team in ensuring that Chicago’s 2-1-1 excels in the delivery of information and referral services to serve the community while providing a positive experience for the public, 2-1-1 staff, non-profit agencies and other customers via multiple mediums. This position reports to the Vice President, Initiatives & Public Programming (IPP).

Associate Vice President, Technology Strategy (Chief Technology Officer)

Posted:07/05/22

Overview

The AVP, Technology Strategy (Chief Technology Officer, CTO) will focus on driving the technology strategy and innovation for the organization. The incumbent oversees the effective use of technology resources across the organization and collaborates with business department leaders to advise on technology solutions to enhance products and services from a digital perspective.

Corporate Engagement Manager

Posted:08/04/22

Overview

The Corporate Engagement Manager is accountable for managing and engaging an assigned portfolio of accounts of major partner corporations/organizations year-round to maximize relationships. Develops and implements workplace campaign strategies tailored to individual companies and designed to position United Way as the philanthropic partner of choice in community change. Ensures the delivery of a year-round engaging experience for all donors and volunteers. In addition, the Corporate Engagement Manager will be customer-focused, data-driven, innovative, and results-oriented.

Executive Assistant

Posted:05/20/22

Overview

This position performs a variety of high-level administrative functions where judgment and initiative are required to resolve problems and make recommendations. This position would provide support to members of the United Way of Metro Chicago Executive Team including the Chief People & Equity Officer, Chief Impact Officer, and Chief Finance Officer. The Executive Assistant also provides assistance in creating and sustaining a positive and engaging work environment for United Way employees.

Manager, Grants & Database

Posted:08/03/22

Overview

Having a strong project management mindset, this position supports operations for United Way’s Community Impact team and ensures the deliverables of the Community Impact Plan are achieved. Manages all grant-making processes and deliverables for all United Way’s community investments, and other special grant programs and initiatives. Serves as the Community Impact team’s front-line representative to agency partners, generating mass communications, responding to agency information requests, and assisting agencies in navigating United Way of Metro Chicago’s online grants management system. Ensures integrity of partner agency data contained in grants management and other key systems.

Regional Director of Development-West

Posted:03/15/22

Overview

As a member of the Resource Development Team, the Regional Director of Development West Suburban is accountable for leading the implementation of United Way of Metro Chicago’s (UWMC) strategic priorities in suburban West Cook and DuPage Counties. The RDD drives fundraising activities and the recruitment and engagement of the West Suburban Regional Board. Additionally, the RDD is engaged with community impact efforts and represents United Way in numerous community forums and meetings in a manner that represents the values and goals of the organization.

Tocqueville Society Officer

Posted:07/08/22

Overview

The Tocqueville Society Officer’s primary function will be to solicit, steward and engage $10,000+ donors to United Way of Metro Chicago through personal engagement and programmatic elements, in partnership with multiple organizational teams.

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