At United Way, we are committed to maintaining a welcoming environment for every team member, and we believe each person has something valuable to contribute. Through the development of employee resource groups and a culture focused on the values of integrity, respect, collaboration, diversity and inclusion, and fun, we have built a dynamic workplace where employees can grow personally and professionally while bringing their best selves and ideas to the work we do.



Employee Resource Groups (ERG) bring together United Way employees who are associated with a common identity, diversity or set of interests. Employees engage in initiatives and activities through ERGs to build relationships and help drive positive business results for the organization.

Racial Equity Committee: A diverse group of employees who engage in critical dialogue around race and politics that disproportionately impact black and brown communities and work to support the organization’s mission to be anti-racist.
Engagement Committee: A cross-functional group of employees who help influence cross-functional communications as well as create engaging activities throughout the year.


Integrity: We interact honestly, ethically and respectfully, regardless of position or department.
Respect: We empower employees to own and drive their function in pursuit of community impact.
Collaboration: We work together to create solutions and identify outcomes that benefit the long-term health and vitality of United Way and the community.
Diversity & Inclusion: We support a diverse and inclusive workplace to create a synergetic foundation of innovation, growth and sustained success for our organization.
Fun: We create an atmosphere of celebration and connectedness through quarterly staff rallies, visits to communities we serve and all-staff get-togethers.

Benefits of Working at United Way

Health and Wellness

Competitive medical, dental and vision insurance, as well as monthly wellness rebates, are offered to all full-time and eligible part-time employees.

Work / Life Balance/ Flexibility

Generous paid time, company holidays, remote and flexible scheduling options allow you to maintain and enjoy life outside of work.

Personal / Family Assistance

Disability coverage, family medical leave, paid parental leave, paid family leave and a comprehensive employee assistance program are just a few of the personal benefits offered to United Way employees.

Financial Well-Being / Security

Life insurance, critical illness, accident insurance, LifeLock coverage, transit reimbursements, 401k contributions, and health savings and flexible spending accounts help you to plan a strong financial future for you and your family.

Open Positions

Bilingual Resource Navigator, 2-1-1 (English/Spanish)



2-1-1 is a nationally recognized, easy to remember phone number that quickly and effectively connects people in need with resources. In the case of 2-1-1, the connections are to human services and community resources tailored to meet caller needs.   The Resource Navigator handles customer inquiries by phone, text, chat, or email from individuals seeking assistance with human services information or resources, while maintaining the confidentiality of the caller. This position focuses on showing empathy, patience, compassion, and professionalism while referring callers to the appropriate human service agencies that have the necessary resources to assist them with their basic needs of food, clothing, and shelter, etc.   The Bilingual Resource Navigator should have excellent command over the required language(s) English/Spanish and have the ability to assist customers in a professional manner.

Associate Director, PSPC



The Associate Director for Safe and Peaceful Communities (PSPC) will work closely with and report to the Executive Director.  This position will serve as a thought partner and be at the center of the day-to-day work to help lead and manage the coalition of 50 funders, engage with community partners, and grow the field of violence reduction. Primary responsibilities will include strategy implementation, prioritizing opportunities for funding, coordinating across funders and community partners to effectuate the work, problem-solving on issues, assessing impact, and leading the project management and execution of PSPC’s goals. As we build a small but mighty team, PSPC seeks an individual that values its mission, is equity-minded, and has a passion for increasing community and public safety.    

Director, Grant Reporting



The Director, is accountable for oversight of government and private grant accounting for United Way of Metro Chicago (“UWMC”). The Director maintains complete and organized grant accounting files that comply with both accounting and government standards.  The Director works closely as a business advisor and consultant to the AVP of Finance & CFO.

Foundation Relations Officer



As a member of the Resource Development Team, the Foundation Relations Officer is accountable for leading the efforts to acquire funding from foundations throughout the Chicago region through strong relationship development, excellent writing skills, and passion for the organization’s mission. This externally facing role will require a skilled development professional who is passionate about building long-term, collaborative partnerships and is able to develop high-quality solicitation and grant materials to ensure that United Way of Metro Chicago builds lasting relationships with foundation funders.

Giving Society Officer



The (Giving) Tocqueville Society Officer’s primary function will be to solicit, steward and engage $10,000+ donors to United Way of Metro Chicago through personal engagement and programmatic elements, in partnership with multiple organizational teams.

Information Technology Support Specialist



Under the direction of the Chief Information & Technology Officer, the Information Technology Support Specialist will provide technology support and assistance for the employees of 211 Metro Chicago (as well as United Way of Metro Chicago as needed).

Senior Manager, Web & Digital



The Senior Manager, Web & Digital at United Way of Metro Chicago is responsible for maintaining United Way’s websites and providing strategic recommendations for updating, building, and creating content for United Way’s websites and marketing email campaigns. The Senior Manager, Web & Digital plans, tests, and implements high-performing web content and email campaigns into goals of stakeholder engagement and online giving. In addition, the Senior Manager, Web & Digital optimizes existing content to maximize online donation conversion, accessibility, and search engine optimization (SEO).

Give Money.

Invest in people. Invest in your neighborhood. Invest in a stronger Chicago.


Give Time.

Share your time. Share your talents. Share your love for community.

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